Returns & Exchanges

At Willys Wallets, we stand by the quality of our leather goods and offer a 30-day return window for all unused items in their original packaging. We want you to be completely satisfied with your new daily carry, so we make the exchange process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, a pre-paid shipping label will be generated for you to download and print directly from your browser.

• 3.
  Package Your Wallet

  Place the wallet in its original gift box and secure it inside a padded mailer to ensure it remains protected during transit.

• 4.
  Receive Your Refund

  After our team inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.